Proactive Solutions For Routine Services

Utilizing health records, Avery will proactively and compassionately communicate with patients to remind them of appointments, answer any questions, and implement follow-up processes to ensure care plan adherence.

When care teams are off-shift or stretched, patients can still reach Avery for guided support—ensuring continuity until staff review. To receive answers to their questions, a synopsis of their visit, and more information about their care plan and any prescribed medications. Summaries documented to your systems with flags for staff review when clarification is needed.

With scalability into the thousands, Avery’s patented AI technology helps to standardize protocols, guarantee consistent classification, and understand when to escalate a patient. Protocol-driven risk checks with defined thresholds to escalate to licensed staff.

Avery is able to scale to support triage protocols during staffing fluctuations or off-hours or lack personnel who are fluent in additional languages. This ensures that each patient receives a timely response and clear next steps.